MSC Desk privacy

My Student Club (MSC) uses this desk for CA careers, articleship, industrial-training placements, hiring and support for MSC programs. This page explains the desk's handling of WhatsApp information alongside the MSC website privacy policy.

Information used for service

The desk receives your WhatsApp number, profile name, messages, message identifiers, delivery status and any files you send. CVs, documents and images may be converted to text for your request. For personal program support, we check identity and eligible enrolment through current MSC systems; confirmation or an email verification code may be required. Do not send payment-card details, passwords or information unrelated to your request.

Processing and access

Messages, files and operational records are stored in private MSC service systems, including Cloudflare's Worker, database, queue and file storage. Meta/WhatsApp processes message transport. Relevant text and files may be processed by Anthropic Claude through MSC's desk or PadamGPT service, using Google Cloud and database infrastructure, to classify requests, extract document text, prepare CV feedback or draft replies. Existing MSC identity, learning and recruitment systems may be consulted to complete your request. Authorised MSC team members can review support cases and reply.

We do not sell desk message data. The desk does not forward student CV files to recruiters over WhatsApp. Applying through the MSC portal and recruiter access to applications remain governed by the website's existing consent and privacy controls.

Connected Google mailboxes

Authorised MSC operators may connect harshika@mscplacements.com, mystudentclubhiring@gmail.com, mystudentclub2@gmail.com and mystudentclubforms@gmail.com. With their consent, the desk uses Gmail's modify permission to read recruitment correspondence and its thread context, create drafts, send relevant replies and manage message labels. It does not request permission to permanently delete mail. Google refresh credentials are stored in the desk's private database to keep the connection working when the operator's computer is asleep.

Relevant email sender details, subject and message text may be sent to Anthropic's API for classification and extraction needed for this recruitment service. Authorised MSC team members may review relevant correspondence and drafts. Google user data is used only to provide and improve these user-facing recruitment and support features; it is not sold, used for advertising or used by MSC to develop or train general-purpose AI models. MSC Desk's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

A mailbox operator can revoke the connection in their Google Account's third-party connections settings and can ask MSC to remove the stored connection and associated operational records using the deletion instructions below. Revocation stops future API access; it does not automatically delete records already held by MSC. Gmail drafts and messages remain in the connected mailbox unless the operator removes them.

Storage and your choices

The desk currently has no automatic deletion schedule for messages, files or operational history. These records remain stored until an authorised review or deletion process removes them. Send STOP to stop further desk messages, or TEAM to request a person. STOP does not delete stored records. To request access, correction or deletion, use the desk data-deletion instructions. Website account deletion is a separate process and is not a confirmed deletion of WhatsApp desk records.

Questions: admin@mystudentclub.com