Request WhatsApp desk data deletion

To request deletion of information held by MSC Desk, including its WhatsApp and email integrations, email admin@mystudentclub.com with the subject MSC Desk data deletion.

1. Provide the WhatsApp number you used, including country code, or the connected mailbox email address, and any associated MSC email address. Say whether you want desk records, your website account, or both reviewed.
2. Identify the messages or files concerned if you know them. You do not need to attach your CV again. Do not email a password, login code, payment-card details or a full identity document.
3. The MSC team will verify that the request concerns your own records, review the relevant messages, files, identity links and operational records, and communicate the result. Additional confirmation may be needed through your existing contact channel.

This is a manual request and review process, not an automatic deletion tool. We do not promise immediate deletion or a fixed completion deadline. The team will explain any records that cannot be removed, including records needed for a legal or unresolved service matter. Deleting an MSC-held copy does not delete your own WhatsApp copy or copies held independently by a recipient or service provider.

To stop desk messages, send STOP on WhatsApp; this does not erase stored data. The website has a separate account-deletion page. Using that page does not by itself confirm deletion from the desk's separate message and file stores. For both services, state that scope explicitly in your email. Read desk privacy and the website privacy policy.

Questions: admin@mystudentclub.com